IMPORTANT NOTICE

REMINDER – Enbridge Gas requires a notice period of no greater than 30 days’ notice of Closing Dates.

This communication serves as a reminder to Builders that Enbridge Gas must receive notice of closing dates for necessary billing transfers, and notice to set up new homeowner accounts no greater than 30 days prior to the closing dates. In addition, please ensure that any changes to closing dates are provided ahead of the date requested.

This is a requirement before occupancy occurs. Failure to provide this information may result in:

the Builder paying for natural gas service for an extended period post-closing and/or delays and interruptions to natural gas supply for the new homeowner.

CALL TO ACTION

It is the Builder’s responsibility to:

➢Advise all new homeowners to contact Enbridge Gas to set up their new account by calling 1-877-362-7434 or online at New Homeowner Gas Account Set Up prior to their closing date.

➢Submit the address and homeowner’s information to Enbridge Gas by email and/or a template at the start of each month, provided that the Builder has a release included in the Purchase and Sale Agreement that permits them to disclose this information to Enbridge Gas.

The Builder must send an email to Enbridge Gas Specialty Billing at specialtybilling@enbridge.comthat includes all relevant details for the home(s), including:

• name of Builder development
• complete address including block/unit, city, and postal code
• the buyer’s full name
• phone number and email address
• the co-buyer’s full name, phone number and email address; and the legal closing date.

The sender will receive a confirmation response for each request, indicating that the request has been completed.

For any questions or issues, please contact the Enbridge Gas Specialty Billing team at specialtybilling@enbridge.com